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User Experience

This is a space dedicated to the library's UX project.

Timeline

  1. Establish timeline for continuing project

    1. Finishing data collection (July 1st 2016)

    2. Data analysis phase (present- end September)

      1. Update the methods/recruitment strategy if it changed from  you what originally submitted (present-end September)

    3. Compile information: LibGuide, Work Group Reports (October)

      1. Each group determines what goes in LibGuide

        1. Summary (Abstract), Methods, tasks, results (highlights)

      2. Kellie & Hillary drafts more formalized report based on summaries from other groups (November)

    4. Future plans: Put together presentation for CDC (December)

    5. Goal: Conference or Poster Presentation (2017)

Journey Mapping Video

This video shows one of our Freshman participants navigating the library to find a book. 

Suggestions for Library

  • Increase LCC instruction to incoming Freshman during library instruction sessions.
  • Better signage when students enter 3rd or 4th floor by staircase landing.
  • Increase data ports and/or boost wifi 
  • Monitor computer desktop search terminals throughout day
  • Be more proactive with customer service
  • Improve technology check-out form to decrease amount of time spent on form completion
  • Investigate further online access points for library page (e.g. MyUWF, mobile)